I have only had this hilo for a couple of months, and, up until this past weekend, haven't had any problems going up and down. When I got ready to lower it this weekend, I raised it like I was suppose to, but the locking cable will not release. I even took off the locking cable armature and tried to disengage it by putting a small screw driver in the slot where the locking armature sits, but no luck. The motor tries to turn, so I know there is no problem with the power, or the motor. The locking mechanism is just stuck. I do have the original manual, and it shows a manual release switch on the motor, but I did not have a screw driver that would fit in the area to remove the motor cover. I did buy a small ratchet screwdriver set yesterday, and will take off the cover this weekend. Is there anything special I need to know once I get the cover off, in order to manually disengage? Thanks for any help. By the Way, this camper is in EXCELLENT Condition, and has been stored under cover in a shop for the past several years. I did notice that the locking armature was worn in the area that goes down into the slit in the "shaft" when I took it off. I am hoping this was just a fluke, and that I won't have any future problems with it, if I could just get it unlocked!