Dear Neal and Bev,
Fabulous news! I knew that you were heavily involved in the site from my readings prior to recently buying my new, albeit 2008 model Hi-Lo (2408T). I am very pleased to learn that you are actually the site owners. Great news for us all! I super appreciate the job you've been doing and am looking forward to many future years of enjoying this site.
To the sponsors: I have already done a significant amount of business with two firms who have advertised on this site. Not to mention names but etrailer.com and Camping World are the initials (plug, plug ).
By the way, I am totally unconcerned about the (probable) lack of warranty support from Hi-Lo, at least for the immediate future. I did my research. It is unlikely that much can or will go wrong with this proven design. If it does, the information you have provided on this site or can provide in future if needed should be sufficient to keep the rubber on the road.
Best regards,
Ed Clark
Unless you need cable parts , They are not available that I could find and have to be custom made