HiLo doesn't respond to phone calls???

SA

sayhonkmon

Advanced Member
Joined
Jun 13, 2010
Messages
76
What's going on with HiLo and requesting parts?? This is NO way to run a business and STAY in business. After leaving a message TWO weeks ago, no one cares enough to call me back. I realize that business is down everywhere in the RV business; but parts support is business! HiLo needs to get their act together. Fed up in Florida!!
 
Try calling early in the morning. I was told they are working part days, but they are hanging in there. They are existing at the mercy of our economy.
 
HiLo not responding...

Thanks; I'll try again..I didn't know that they were only manning the phones in the morning. I'll let you know the out come of my next attempt. I would go to my dealer, but they closed in Tampa, Fl.
 
Hilo parts department??

I finally got through to the Hilo parts dept. I inquired about a part; the gentleman was real nice, saying that he would check on the part and call me back. This was a week ago...I'm still waiting. This doesn't sound good..is Hilo going under??? I'm really frustrated..
 
Hope this helps

sayhonkmon said:
I finally got through to the Hilo parts dept. I inquired about a part; the gentleman was real nice, saying that he would check on the part and call me back. This was a week ago...I'm still waiting. This doesn't sound good..is Hilo going under??? I'm really frustrated..
Click to expand...

Try this: THOMAS P. STACEY
SERVICE MANAGER
HI-LO TRAILER COMP.
PH 800-337-6490
FAX 419-886-0099

email address is: tomhiloservice@yahoo.com
 
Out of Business?

sayhonkmon said:
What's going on with HiLo and requesting parts?? This is NO way to run a business and STAY in business. After leaving a message TWO weeks ago, no one cares enough to call me back. I realize that business is down everywhere in the RV business; but parts support is business! HiLo needs to get their act together. Fed up in Florida!!
Click to expand...

I had a dealer in Calif tell me that they (HiLo) were going ou of business and that the dealer wouldn't be getting anymore trailers. Does anyone now if this is true? Or is this guy just trtying to sell the "on-hand" stock?
 
out of business

I was told by a dealer in Mn that Hi-Lo is having problems and if it continues they might be going out of buisness
 
If you haven't seen my post in the general section, Hi-Lo has shut down effective immediately. My dealer got a letter today.
 
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