JR service - Hi-Lo camper travel trailer forum

tco2612 · 03-22-2013, 08:33 PM

How do I get in contact with JR service I have called 7 times left a message 5 times with one call back after the first time with no more luck. I am in need of a left side window. 419-788-7060

RCREYES · 03-22-2013, 09:23 PM

Quote:

Originally Posted by tco2612

How do I get in contact with JR service I have called 7 times left a message 5 times with one call back after the first time with no more luck. I am in need of a left side window. 419-788-7060

Home - JR REPAIR

tco2612 · 03-23-2013, 07:53 AM

That's how I got there number and e-mail .........thanks anyways

RCREYES · 03-23-2013, 04:45 PM

Quote:

Originally Posted by tco2612

That's how I got there number and e-mail .........thanks anyways

That's strange because they usually answer and reply back quickly.

miniceptor86 · 03-23-2013, 07:58 PM

I didn't have very good luck either. Finally got a reply to my email. Then I ordered some parts, sent them the CC info and then never heard another peep.n

sam · 03-24-2013, 12:25 AM

tco2612,As the weathers breaks for warmer temperatures we all should be doing preventive maintenance and may need parts. Today we had our apt. for inspection and bearing service at our HiLo dealer. One bearing had to be replaced and now we have peace of mind with new parts and grease. What else is your income tax refund for? Anyone needing parts or questions answered can Call Jay Simon at Mantelli trailer sales 6865 South Transit Rd. Lockport,New York 14094. 1-716-625-8877 Fax16-625-8877 www.MantelliRV.com Bobby is also in parts. E-mail Jay Simon ay@mantelli .com Jay has been at this dealership for 26 yrs. and is a HiLo garu. Now is a slightly quieter time so ask questions before summer gets really busy. They check the HTF and will ship parts anywhere. Anyone wanting to purchase a HiLo can check out the two 28ft. Classic they have. I also saw a 23ftH on the lot. They post on Craigs list The HiLos they have for sale. I just didn't want anyone to get frustrated because you can't get parts. Typo correction. jay@mantelli.com Hope this helps.

robobd · 03-24-2013, 09:32 AM

J & R are a small,peoplewise operation. When others close their doors,they are still open. right now they get swamped with customers trying to get their campers ready for spring,don't give up on them,be persistent with the severity of your problem and you will be glad that you waited

RichR · 03-24-2013, 11:01 AM

Quote:

Originally Posted by robobd

J & R are a small,peoplewise operation. When others close their doors,they are still open. right now they get swamped with customers trying to get their campers ready for spring,don't give up on them,be persistent with the severity of your problem and you will be glad that you waited

Jim and Rob "are" the business, so anything that gets done is done by them. They are very busy boys.

tco2612 · 03-24-2013, 01:17 PM

MY E-Mail was just returned undeliverable to jrrepair@century.net

RichR · 03-24-2013, 03:35 PM

Quote:

Originally Posted by tco2612

MY E-Mail was just returned undeliverable to jrrepair@century.net

You should try: jrrepair@centurylink.net

tco2612 · 03-24-2013, 04:12 PM

that worked.................thanks

tco2612 · 03-26-2013, 04:24 PM

No luck at Mantelli trailer sales

sam · 03-26-2013, 06:10 PM

What part are you looking for?

JimandRob · 03-26-2013, 06:15 PM

Check your email, just as promised when we spoke, once you got me the measurements, I went looking and you will find attached a photo of a D-glass for that size window. I am sitting at my desk as I write this and my number is :
419-883-3001
The CORRECT email address is : jrrepair@centurylink.net

Thanks.
Rob

DebW · 03-27-2013, 12:27 AM

Rob from J&R Repair responded to you. He said to check your email or call him. Didn't know if you saw this response or not. Rob & Jim are super guys. I have dealt with them on many occasions with no problems what so ever. Even made a trip there to get parts etc.

Deb