Have you lubed the lift system? The guide bar, cables, pulleys, etc. depend on proper maintenance. The guide bar that parallels the hydraulic cylinder can bind and even bend if not cleaned and greased on a regular basis, causing resistance to up and down movement. There could be an obstruction in the hydraulic line, but I don't think that would happen unless dirt got into the reservoir. The lowering solenoid valve could be the culprit, but if you turned the manual release valve and it didn't help kind of eliminates the lowering solenoid valve, which is separate from the raising solenoid, from the problem. I'm just putting out possibilities, I am not an expert.
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My Great Wife Joyce
2018 Jayco Jay Flight 21QB
Formerly owned 1705T and 2310H
2012 F150 4X4 SuperCrew EcoBoost w/Leer Cap
Reese WD Strait-Line Hitch
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