Often when lowering the top you will need to raise the top until the pump squeals and in a fluid motion pull the safety release cable and switch the pump into the down position.
This releases the pressure from the safety bar and allows the movement need for the top to descend.
If that doesn't work you will need 2 people one to pull on the cable release and the other to observe from below the trlr to see what is, or is not, happening.
(Just keep your hands away from everything during the procedure.
The person on the ground is just observing the operation.)
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2002 ford f350, 7.3 diesel
1985 hi-lo funchaser
kb0nai
kd7ctk
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