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Factory Hi-Lo Parts If your looking for original factory parts here's where to get them
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Old 03-04-2013, 03:30 AM   #21
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Default Additions to sleeping cushions

Many of us have had to add memory foam topers,air matresses to compensate for uncomfortable sleeping cushions ect.Some back posts are to be found on this subject.
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Old 03-15-2015, 04:24 PM   #22
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Default Best way to contact?

I tried to contact J&R several days ago using their online contact form as I want to order some new straps for the tip-out but got no response. What is the best way to contact them - phone?
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Old 03-15-2015, 05:17 PM   #23
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I would try the phone. They aren't big on computers.
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Old 03-15-2015, 06:21 PM   #24
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Thanks, Rich. I'll give that a try.
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Old 03-15-2015, 11:23 PM   #25
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Default contacting JR

If you want HiLo parts shipped to you contact Jay Simon in parts at Mantelli trailer sales. 716-625-8877 or Jay@mantelli.com He will ship the parts out to you the same day you call.
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Old 03-16-2015, 12:22 PM   #26
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I ordered the same straps and had them reprint my VIN decals using the online form and didn't have a problem with it.
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Old 03-16-2015, 08:24 PM   #27
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Ruben; Who did you order from, J&R or Mantelli? The VIN decal you are talking about, is it the one that is mounted on the outside? Mine is almost unreadable.
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Old 03-17-2015, 10:38 AM   #28
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I called JR and left a message. It took a while for them to get back to me but they did call back. I think they are a small group and stay very busy as they do great work. Patience is a virtue when dealing with JR.
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Old 03-17-2015, 01:35 PM   #29
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I ordered the straps from this outfit: Midget RV & Trailer Service HiLo Specialist - Home.
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Old 03-17-2015, 03:36 PM   #30
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Quote:
Originally Posted by JIM L View Post
Ruben; Who did you order from, J&R or Mantelli? The VIN decal you are talking about, is it the one that is mounted on the outside? Mine is almost unreadable.
Jim,
I ordered from JR. Yes, the VIN decal on the street side. Mine was getting spotted and then it finally turned completed black. Somehow, it reappeared. I took a picture of it and sent it to JR and had them print out four of them. I replaced the one in the original location, placed one by the entry door, one on the inside of the tongue away from any sunlight, and one on the wall under the sink inside.
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Old 03-24-2015, 01:53 PM   #31
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Quote:
Originally Posted by Norton Rider View Post
I ordered the straps from this outfit: Midget RV & Trailer Service HiLo Specialist - Home.
Thanks, Raul! I just ordered 6 straps on the Midget website as mine are looking a bit ragged and I want to double up on the straps, plus have a spare set.
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Old 03-24-2015, 04:54 PM   #32
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Quote:
Originally Posted by Luckydog671 View Post
Thanks, Raul! I just ordered 6 straps on the Midget website as mine are looking a bit ragged and I want to double up on the straps, plus have a spare set.
I did the same: I doubled up on the straps.
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Old 03-24-2015, 05:34 PM   #33
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Quote:
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I did the same: I doubled up on the straps.
I'm sure I got the idea from you!
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Old 03-25-2015, 10:59 AM   #34
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Quote:
Originally Posted by RCREYES View Post
Jim,
I ordered from JR. Yes, the VIN decal on the street side. Mine was getting spotted and then it finally turned completed black. Somehow, it reappeared. I took a picture of it and sent it to JR and had them print out four of them. I replaced the one in the original location, placed one by the entry door, one on the inside of the tongue away from any sunlight, and one on the wall under the sink inside.
Ruben; Thanks for the reply. I think the reason these VIN decals turn black is that they have a clear piece of protective tape over them that should be removed after the decal has been applied. I was able to remove some of this tape with a razor scraper and was able to read some of the info under it. I have also metal stamped the entire VIN # on top of the tounge where HiLo had only stamped part of the number. Have read on here where some owners have had problems selling their HiLos when they could not verify the VIN.
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Old 03-25-2015, 11:22 AM   #35
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Quote:
Originally Posted by JIM L View Post
Ruben; Thanks for the reply. I think the reason these VIN decals turn black is that they have a clear piece of protective tape over them that should be removed after the decal has been applied. I was able to remove some of this tape with a razor scraper and was able to read some of the info under it. I have also metal stamped the entire VIN # on top of the tounge where HiLo had only stamped part of the number. Have read on here where some owners have had problems selling their HiLos when they could not verify the VIN.
I like that stamping idea. Hopefully, with the placement of four decals, at least one will always be visible on my trailer.
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Old 08-03-2015, 09:22 PM   #36
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Default Refrigerator vent

I need to order a refrigerator vent for the lower part of my 17T. It was politely removed by the upper unit when raising it in MD. One of the bottom clips fell out and the vent was loose. So I need the clips to secure it to the unit too. I want to replace it before I sell it.

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Old 08-04-2015, 08:35 AM   #37
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That is probably a generic part that is used on many units. Try checking with any major RV parts supplier, that should show up in their catalogs.
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Old 08-04-2015, 03:36 PM   #38
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Try this, check the size, but I think it is what you need.

Amazon.com: Dometic 3109350.011 Polar White Lower/Upper Side Vent: Automotive
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Old 08-04-2015, 05:30 PM   #39
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It's truly amazing what they sell on Amazon!! I just changed out the cruise control/wiper/washer and headlight lever on my Caddy TV. They have almost every part I've wanted for the Treehouse, even the 14 X 14 A/C seal for a lot less than the "camping place". If you nothing to do just go on the site and put in "RV accessories". the list goes on and on, interior AND exterior!
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Old 08-04-2015, 06:22 PM   #40
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Default Refrigerator Vent

Quote:
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Try this, check the size, but I think it is what you need.

Amazon.com: Dometic 3109350.011 Polar White Lower/Upper Side Vent: Automotive
Perfect! It will be here Amazon Prime by Thursday!! Awesome, Thank you!!
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