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Yes, figured it out My Hi-Lo issue was a combo of operator error and a low battery. To get the top to lower, you have to pull out on the cable and keep it pulled out the entire time while lowering so that the red light stays on. If you can't get that to work, then it's probably your battery. I...

Thanks Ruben! Let's hope I didn't stretch the cables. I will follow your maintenance advice and see what I can do. One question to you both, is it better to store a Hi-Lo trailer in the up or down position? I'm assuming they stored it in the up position for a reason, but I don't know.

Ah! Okay, I will do that. Thank you so much for the tip. Let's hope it works :). I will try not to hit my head, too. Debbie

Do I need to raise it further to release the safety latch before lowering? If so, how do I do that?

Hi Charlie, It was stored in the up position, so I was trying to lower it for transport. I was not able to move it. Debbie

Hi All, I know this is an old post, but you were all so helpful, and I have similar story: a 1987 Hi-Lo that was stored in the up position for many years and now won't lower. I just inherited it and hauled it to Portland, OR from California after airing up the tires. We were able to get the...