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Thank you everyone for your comments. We know for sure it is the solenoid. It does go up and down with the power cord plugged in though so we will camp this weekend then get it Monday. Thanks again everyone.

Rcreyes sorry I'm trying to respond and having issues with my cell phone as I type. I meant to say that according to what the manual it says the fuses are in a certain area and they are not in that area and we have looked at every knook and cranny and can not find the fuses. All we have found...

RCREYES, Thanks for your reply. I will tell my husband when he gets home. We are new to Hi-lo's and we have a Manuel and it mentions disses but we have looked everywhere for the guess and can't find them. I know that doesn't make sense and they aren't where the Manuel says. This camper is in...

Hello, can anyone tell me what could be wrong with the raising and lowering of my Hi-lo. It will go up and down only when plugged in. I assumed it was the battery so I just purchased a new one and it didn't help. I'm sure it needed a new one anyways because the old one was outdated. It goes up...