Do you need to adjust the cables so it doesn't lower so close to the fixture?One of the light lenses that lowers down over our wardrobe was crushed during travel. Has this happened to anyone else? I'm not sure why it was designed to rest so close to the countertop!
Glad you caught my inaccurate response. I was just thinking about it and realized how wrong it was and was going to respond again correctly, but you have already conveyed my response.The cables shouldn't be holding the top when it is in the down position. The weight of the top should be supported by the "outriggers". First thing I would check is to see if the rubber rests on the outrigger and the corresponding spot on the upper half are there. It's also possible that the top half lower frame rail is damaged in this area.
Good thoughts!
The back outrigger does seem tweaked a little, AND the rubber rests are pretty worn out. I wonder if I can buy a new set of those.