The crappy shower head and hook to place it on while you are soaping down before using the shower head for rinsing off the soap. The hook broke and the shower head just drizzled water, no shower spray at all. I complained so much about those items that dear husband researched on the computer (he hates to spend time on the computer unless he has to) until he came up with the Oxygenizer shower head which mixes oxygen with the water to give a forceful shower spray. Needless to say, we threw away that plastic junky shower head and hook. We did keep the hose and attached the Oxygenizer shower head to it, as that hose was more flexible than the metal wrapped hose which came with the Oxygenizer shower head.
Dee
Summerville, SC