Bruce from Kansas
Senior Member
Evidently I Retracted it too far! Now, though it runs with the switch in both directions, it won't budge either up or down?
What do I do?
What do I do?
Well it shouldn't retract too far on its own. Sounds like a stop/switch came loose internally and allowed the gearing to disconnect.Time to take it apart...
Hi Bruce; I have the Atwood heavy duty power jack on my HiLo and have the owners manual. In over 45 years of pulling RVs I have never seen a power jack that had limit/stop switches. The Atwood manual shows NO shear pin. When you reach the extended or retracked limit a motor clutch releases and you will hear a clicking noise. If you do not release the raise/lower power switch the jack may bind. To unbind it on the heavy duty jack, the jack came with a manual override jack handle that you put into an alignment tube on the front of the jack motor unit and rotate the handle clockwise to lower the camper or counterclockwise to raise the camper. This should unbind the jack. First figure out if you have the Atwood HEAVY Duty jack. If you do, do you have the jack handel? If you should have the AtWood standard & lighweight jack then the process to unbind it will be different. I would have to give you that in another message. The heavy duty jack has the alignment tube for the jack handle and may also have a builtin light. The lightweight will not. You could also have a worn worm gear, bent inner ram, or clutch fault. Hope this helps.